Direction: In this part of the test, you will hear a passage and read the same passage with blanks in it. Fill in each of the blanks with the words you have heard on the tape. Write your answer in the corresponding space in your ANSWER BOOKLET. Remember you will hear the passage ONLY ONCE.

　　Most "unassertive" people are not confident and take no for an answer much too easily. There is a growing awareness in our society that this tendency ________ (1) the rights of large numbers of people. For example, in recent years there has been an upsurge in ________ (2) and pressure groups. This is a ________ (3) as there will always be a need for such organizations to ________ (4) individuals and minorities in a competitive society. The danger is that we ________ (5) for our rights and lose the art of asserting ourselves. It is better for ________ (6) with other people if you can learn ________ (7) for yourself.

　　Now, we have to learn to ignore some of the ________ (8) that may be ringing in our unconscious minds, such as: "If you ask once more, I'll flatten you", and" ________ (9)".

　　The main technique that we use in ________ (10) to practice the art of persistence is called Broken Record. ________ (11) we hear one sentence over and over again until we reach screaming pitch and ________ (12).

　　Broken Record is the skill of being able to repeat over and over again, ________ (13), what it is you want or need, until the other person gives in or ________ (14).

　　Now, this technique is extremely useful for dealing with situations where your rights are clearly________ (15), or coping with situations where you are likely to be diverted by clever, ________ (16).

　　The beauty of using Broken Record is that you________ (17) because you know exactly what you are going to say, however________ (18) the other person tries to be.

　　As with most assertive techniques, it must be used appropriately. It is ________ (19) and is not designed to foster deep, interesting conversations and friendships with people! It is primarily of use in situations where ________ (20).

　　Part B: Listening Comprehension

　　Directions: In this part of the test there will be some short talks and conversations. After each one, you will be asked some questions. The talks, conversations and questions will be spoken ONLY ONCE. Now listen carefully and choose the right answer to each question you have heard and write the letter of the answer you have chosen in the corresponding space in your ANSWER BOOKLET.