Questions 17-20
  Using the information in the text, complete each sentence 17-20 with a phrase A-G from the list   below.
  For each question 17-20, mark one letter (A-G) on your Answer Sheet.
  Do not use any letter more than once.

  17 Most people agree that the recent increase in stress is due to changes in ____________.
  18 The trainees are taught that the right level of stress at work is important for good.
  19 Trainees learn that one way of limiting stress is by deciding upon.
  20 One of the most important parts of the course is learning how to react to  

  PART FOUR
  Questions 21-35
  Read the text below about job prospects at the Provincial Bank.
  Choose the correct word A, B, C, or, D on the opposite page to fill each gap.
  Each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet.

  Employment Opportunities for Graduates with the Provincial
  BankThe Provincial Bank is one of the biggest (example) ____________ institutions in the U.K.   With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost   4,000 of these employees (22) ____________ managerial or executive positions. The bank has an   outstanding (23) ____________ of profitability, which has been achieved by introducing   innovations at the same time as maintaining leadership of the (24) ____________. The bank's   comprehensive training programme concentrates on (25) ____________ the most important skills   that graduates need in order to (26) ____________ early management responsibility. Trainees take   responsibility for their own continuous self-development through visiting other branches and   departments, and by (27)____________ courses in m anagement skills. They also receive training   in order to increase their knowledge of the bank's (28) ___________. The bank supports (29)  ____________ of staff who wish to take professional examinations, and its Graduate Training   Scheme is (30)_____________ to the nationally recognized Diploma in Management.Obviously the   quality of its mangers is of (31)____________ importance to the bank's performance. It welcomes   good graduates in any subject area, (32)____________ they can demonstrate the ability to   influence events, and have the potential to (33)____________ both as leaders and as part of a   team. Most graduate trainees join the Retail Banking division initially. Those starting on this   programme will soon have the (34)____________ to work in other parts of the bank and can (35)  ____________ a varied and flexible working life.

  Example:A budgetary B fiscal C financial D economic Example

  21 A opened B entered C turned D become
  22 A hold B do C keep D own
  23 A career B catalogue C record D experience
  24 A area B trade C record D market
  25 A making B reaching C developing D heightening
  26 A present B treat C deal D handle
  27 A observing B attending C involving D staying
  28 A services B goods C creations D abilities
  29 A colleague B members C people D persons
  30 A qualified B combined C fastened D linked
  31 A main B vital C necessary D superior
  32 A therefore B thus C provided D only
  33 A succeed B realize C gain D overcome
  34 A choice B chance C likelihood D probability
  35 A forecast B believe C suppose D expect