PART TWO 
  Questions 13-22 
  ·You will hear five different people talking about a special training programme for their company.  · For each extract there are two tasks. For Task One, choose the person who is speaking from the list A-H. For ask Two, choose the opinion that each person expresses from the list A-H.  · You will hear the recording twice. 
  TASK ONE - PERSON 
  ·For questions 13 - 17, match the extracts with the people, listed A - H.  · For each extract, choose the person who is speaking.  · Write one letter A - H next to the number of the extract. 
  A the sales director  B the managing director  C a secretary  D a new junior manager  E the advertising manager  F the finance director  G the catering manager  H the information technology manager 
  13______ 14______.. 15______.. 16______. 17______.. 
  TWO - OPINION 
  · For questions 18 - 22, match the extracts with what the people say, listed A - H.  · For each extract, choose the opinion expressed.  · Write one letter A - H next to the number of the extract. 
  A There are good ideas, but little of practical value.  B The sessions go on too long.  C It may be difficult to remember everything.  D There are too many specialised sessions.  E The eating arrangements should be improved.  F Technology isn’t being given enough importance.  G The training methods are old-fashioned.  H People expect too much from the progmmme. 
  18 ________ 19 ________ 20 ________ 21 ________. 22 ________. 
  PART THREE 
  Questions 23 - 30 
  · You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve.  · For each question 23 - 30 mark one letter, A, B or C, for the correct answer.  · You will hear the recording twice. 
  23 The main benefit of suggestions schemes is that they improve  A profitability.  B motivation.  C efficiency. 
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