18__________

　　19__________

　　20__________

　　21__________

　　22__________

　　A employment on a temporary contract

　　B contracting work to another company

　　C doing a lot of overtime

　　D changing holiday plans

　　E increasing the work done at another site

　　F postponing work

　　G giving staff extra training

　　H headhunting a successor

　　Part Three

　　Question 23-30

　　●You will hear part of a radio interview with Paul Jefferson, who set up his own import business.

　　●For each question 23-30, mark one letter (A ,B or C) for the correct answer.

　　●After you have listened once, replay the recording.

　　23 Paul’s immediate financial aim is to be able to

　　A get out of debt

　　B satisfy his expensive tastes

　　C cover his regular outgoings

　　24 Sarah Hall’s role in Paul’s business is to

　　A provide him with a regular income

　　B pay for the goods that he imports

　　C cover his marketing costs

　　25 Paul finds it difficult to sell at a profit because

　　A his customers drive down his prices

　　B his suppliers overcharge

　　C his competitors can undercut him

　　26 The supermarket told Paul that they

　　A would stock a selection of his products

　　B thought his products wouldn’t sell

　　C might buy his products in the future.

　　27 What was the reason for Paul’s problem with the restaurant chain?

　　A they cancelled their order

　　B They went out of business

　　C they refused to pay the agreed price

　　28 Paul was told that the department store wanted to

　　A increase the number of suppliers

　　B replace one of their suppliers

　　C start stocking products like his.

　　29 Paul’s strategy now is to focus on

　　A selling a limited range of products

　　B finding new lines to import

　　C targeting a few large customers

　　30 Paul’s immediate priority is to

　　A employ a sales person

　　B increase his sales

　　C start selling abroad

　　Speaking 16 minutes

　　Part one

　　In this part, the interlocutor asks questions on a number of work-related and non-work-related subjects to each candidate in turn, you have to give information about yourself and express personal opinions.

　　Part two

　　The candidate chooses one topic and speaks about it for approximately one minute. One minuts’ preparation time is allowed.

　　A Market research: the importance of finding out about customers’ habits and attitudes

　　B Financial management: how to identify ways of reducing costs in a company

　　C Communication：How to achieve an effective working relationship between different departments within a company

　Part Three

　　In this part of the test, candidates are given a topic to discuss and are allowed 320 seconds to look at the prompt card, before talking together for about three minutes, afterwards, the examiner asks more questions related to the topic.

　　For two candidates

　　Incentive Scheme for Staff

　　You company is considering setting up an incentive scheme to improve staff performance. You have been asked to make recommendations for this scheme.