Key to Exercises-A
1. Could you tell me whom you want to speak to, please?
2. Can you give me your telephone number, please?
3. Could you spell your name please?
4. Would you repeat your address, please?
5. Can you tell me when you will be in the office tomorrow, please?
6. Would you confirm the delivery date, please?

Key to Exercises-B
1-f 2-d 3-e 4-b 5-g 6-a 7-c

Key to Exercises-C
1. I’d like to make an appointment to see your Corporate Finance Manager.
2. Could you tell me what exactly you want to talk about?
3. We are approaching a number of investment companies with a view to placing business with them.
4. When would it be convenient for you?
5. I didn’t catch his name.
6. We’ll get the prospectus in the post to you today.

Key to Translation
Brock Company are approaching a number of financial companies with a view to placing business with them. Mr. Rock has dialed another company…
Rock：This is George Rock, Personal Assistant to the Managing Director of Brock Co. I’d like to make an appointment to see your head.
Secretary：Yes. Could you tell me what exactly you want to talk about?
Rock：We’re interested in establishing business with you.
Secretary：I see. When will be convenient for you?
Rock：Tuesday morning or afternoon, or Thursday morning.
Secretary：I’ll check with the General Manager. Just a moment…Yes. 9 o’clock Tuesday morning. Could I have your name again?
Rock：George Rock.
Secretary：Could you spell that please?
Rock：Ok. G, E, O, R, G, E, R, O, C, K.
Secretary：Right. I’ve got that. We are looking forward to seeing you then.