PART THREE
Questions 23-30

You will hear a radio interview with Peter Williams about training within small businesses.
For each question 23-30, make one letter (A, B or C) for the correct answer.
You will hear the recording twice.

23 What was Peter Williams doing immediately before he started his research?
A He was managing the training department of a large company.
B He was running a training programme at a university.
C He was running his own small business.

24 In his research, what did Peter Williams find about training in small firms?
A They spend too little on training.
B They are unaware of their training expenses.
C They receive state subsidies for training.

25 Small firms do not have specific training budgets because
A they do not want to invest in training.
B they do not have time to provide training.
C they do not plan their training.

26 When calculating the cost of in-house training, many small firms do not include
A course fees .
B managers'' time.
C accountants'' costs.

27 What do the majority of small firms spend on training?
A less than 1% of their payroll.
B 1-5% of their annual payroll.
C more than 10% of their payroll.

28 Peter Williams thinks that the best training involves
A observing an expert do the job
B going on special training courses.
C doing the job under supervision.

29 Above all else, small businesses want training that
A will answer their short-term needs.
B does not require immediate investment.
C will help their planning procedures.

30 The first university courses for small companies will deal with
A business growth.
B computing needs.
C structural change.

You now have 10 minutes to transfer your answers to your Answer Sheet.