18 ________ 19 ________ 20 ________ 21 ________. 22 ________.
PART THREE
Questions 23 - 30
· You will hear part of a conversation between two company employees, a woman called Rose and a man called Steve.
· For each question 23 - 30 mark one letter, A, B or C, for the correct answer.
· You will hear the recording twice.
23 The main benefit of suggestions schemes is that they improve
A profitability.
B motivation.
C efficiency.
24 When receiving a suggestion, it’s essential to
A publicise it.
B implement it.
C research it.
25 In this scheme, it will be necessary to exclude
A staff in research and development.
B junior staff.
C senior management.
26 The reward for a successful suggestion will be paid
A over a five year period.
B after three years.
C at a fifth of the total value.
27 When starting the scheme, Rose and Steve will emphasise how it could
A increase sales.
B be enjoyable.
C help promotion.
28 The scheme will be started at
A a regional office.
B head office.
C all offices.
29 Staff will make their suggestions by
A using a special box.
B sending a memo.
C telephoning.
30 Rose and Steve will report to the board on
A the quality of suggestions.the value of suggestions.
C the number of suggestions. |
