C) Planning everything in advance.

　　D) Knowing the needs of customers.

　　Questions 23 to 25 are based on the conversation you have just heard.

　　23.A) The pocket money British children get.

　　B) The annual inflation rate in Britain.

　　C) The things British children spend money on.

　　D) The rising cost of raising a child in Britain.

　　24.A) It enables children to live better.

　　B) It goes down during economic recession.

　　C) It often rises higher than inflation.

　　D) It has gone up 25% in the past decade.

　　25.A) Save up for their future education.

　　B) Pay for small personal things.

　　C) Buy their own shoes and socks.

　　D) Make donations when necessary. 来源:考试大-英语四级考试

　　Section B

　　Directions: In this section, you will hear 3 short passages. At the end of each passage, you will hear some questions. Both the passage and the questions will be spoken only once.After you hear a question, you must choose the best answer from the four choices marked A), B), C) and D). Then mark the corresponding letter on Answer Sheet 2 with a single line through the centre.

　　注意：此部分试题请在答题卡2上作答。

　　Passage One

　　Questions 26 to 29 are based on the conversation you have just heard.

　　26.A) District managers.

　　B) Regular customers.

　　C) Sales directors.

　　D) Senior clerks.

　　27.A) The support provided by the regular clients.

　　B) The initiative shown by the sales representatives.

　　C) The urgency of implementing the company's plans.

　　D) The important part played by district managers.

　　28.A) Some of them were political-minded.

　　B) Fifty percent of them were female.

　　C) One third of them were senior managers.

　　D) Most of them were rather conservative.

　　29.A) He used too many quotations.

　　B) He was not gender sensitive.

　　C) He did not keep to the point.

　　D) He spent too much time on details.

　　Passage Two

　　Questions 30 to 32 are based on the passage you have just heard.

　　30.A) State your problem to the head waiter.

　　B) Demand a discount on the dishes ordered.

　　C) Ask to see the manager politely but firmly.

　　D) Ask the name of the person waiting on you.

　　31.A) You problem may not be understood correctly.

　　B) You don't know if you are complaining at the right time.

　　C) Your complaint may not reach the person in charge.

　　D) You can't tell how the person on the line is reacting.

　　32.A) Demand a prompt response.

　　B) Provide all the details.

　　C) Send it by express mail.

　　D) Stick to the point.

　　Passage Three

　　Questions 33 to 35 are based on the passage you have just heard.

　　33.A) Fashion designer

　　B) Architect.

　　C) City planner.

　　D) Engineer.

　　34.A) Do some volunteer work.

　　B) Get a well-paid part-time job.

　　C) Work flexible hours.

　　D) Go back to her previous post.

　　35.A) Few baby-sitters can be considered trustworthy.