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05年BEC高级口语考试真题

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Speaking Test Part II   

1. Customer Relations: the importance of making customers feel valued   

2. Company growth: the importance to a company of controlling expansion   

3. Marketing: how to ensure that agents maintain a high level of effectiveness when representing a company   

4. Time Management: the importance of planning work time effectively   

5. Project Development: how to ensure inter-departmental co-operation on new projects   

6. Purchasing: how to evaluate and select new products   

7. Personnel Management: the importance to a company of having well motivated staff   

8. Strategic Planning: how to decide whether to purchase or rent company premise s   

9. Sales: how to ensure that price levels for new products are set appropriately   

10. Communication Skills: the importance of foreign language training for selected employees

11. Advertising: how to select a suitable agency to handle a company’s advertising   

12. Finance: how to decide whether to float a company on the stock-market   

13. Marketing: the importance to a company of offering its products on the world-wide web   

14. Staff Training: how to evaluate the effectiveness of company training programmes   

15. Company Growth: how to decide when it is the right time for a business to expand   

16. Public Relations: the importance to a company of sponsoring well-known personalities from the arts and popular culture   

17. Recruitment: how to ensure that the best candidate for a post is selected   

18. Information Management: how to analyse and make effective use of information   

19. Sales: the importance of brand image in ensuring that products or services sell well   

20. Technology: the importance to a company of keeping up-to-date with internet developments   

21. Quality Control: how to ensure that a company consistently maintains quality control standards   

22. Product Promotion: how to make effective use of the media when promoting a new product or service   

23. Product Management: the importance of teamwork for the effective management of projects   

24. Health and Safety: how to develop a responsible attitude among staff to the health and safety requirements of accompany   

25. Technology: the importance of computer skills for the workplace of the future

26. Communications: how to ensure that e-mail is used appropriately by staff for internal and external communications

27. Staff Development: how to administer a staff budget effectively   

28. Market Research: the importance of finding out about customers’ habits and attitudes   

29. Financial Management: how to identify ways of reducing costs in a company

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