Wang: Good idea. And people on the after-sales side too. You know after-sales service is one of the primary concerns of our clients.

　　Zhang: Good. So we shall involve people from Marketing, R&D, QC and After-Sales.

　　Wang: Right. Now what aspects of our activities do you think we should include in the video?

　　Zhang: There's really a lot. First of all, I think we should let our clients know that ours is an established company in the line. So I think we can include the 50th anniversary of our company in the video, and…

　　Wang: And our research and development activities too.

　　Zhang: Yes, but…

　　Wang: But what?

　　Zhang: But we cannot go into too much detail in our presentation. You know it's sort of business secret, isn't it?

　　Wang: Just enough to convince them that ours is of very high quality.

　　Zhang: And naturally, we can include our quality control procedures and also after-sales services.

　　Wang: And also we can demonstrate our product in the video. Don't you think so?

　　Zhang: A neat idea.

　　Cutting Departmental Costs

　　Wang: You know our departmental costs have risen a lot recently.

　　Zhang: Yes, I think we are exceeding our budget.

　　Wang: What do you think are the reasons?

　　Zhang: I think there are many reasons for this. You know last month we run a series of promotion campaigns. That's a lot of money, isn't it?

　　Wang: Yes, but I think we spent too much on that. I mean we could have spent less.

　　Zhang: Uh Um?

　　Wang: You know we have been traveling a lot around the country. And most of us travel by air.

　　Zhang: You mean some of the travels are not necessary.

　　Wang: Exactly. You know, some of the face-to-face talks may simply be replaced by email communication.

　　Zhang: There's a lot in what you've said. I think we should make full use of our modern facilities and save some expensive travels.

　　Wang: Not only that. I think modern facilities, like computers, should be made full use of within the company, too. I mean a lot of money could have been saved, if we had done that.

　　Zhang: What do you mean?

　　Wang: You see, each month we spend a good lot of money on office supplies like print paper.

　　Zhang: Yes, some of the managers always ask for printouts instead of retrieving information from the computer system.

　　Wang: Especially those senior managers, who are usually older than others. They are simply not accustomed to the advanced computer system.

　　Zhang: And young people are also responsible for the increase in costs, too. You know many of them often keep their computers on for the whole night.

　　Wang: And very often they forget to turn off lights when they leave their offices.

　　Zhang: So, something must be done before things become any worse.

　　Wang: Right. I think we should offer some incentives to those who save costs in their jobs.

　　Zhang: Like what?

　　Wang: Like a quarterly award for them.

　　Zhang: And personally I see an absolute need for a training course for our staff members.