SECTION 1: LISTENING TEST
(40 MINUTES)

Part A: Spot Dictation
Direction: In this part of the test, you will hear a passage and read the same passage with blanks in it. Fill in each of the blanks with the words you have heard on the tape. Write your answer in the corresponding space in your ANSWER BOOKLET. Remember you will hear the passage ONLY ONCE.

As long as we are in a relationship, there is the potential for lasting happiness as well as for serious conflict. This applies at work, _________(1), and at home. The simple fact is that relationships are not always _________(2) sailing. Conflict can lead to anger, hostility, and further conflicts. On the other hand, it can be used as _________(3) for solving problems.
For example, you can handle conflict by _________(4) that the problem exists, smoothing it over, or trying to overpower the other person. These, of course, will _________(5) win or lose situations. But when you resolve conflict through collaboration and compromise, you can achieve _________(6) situations. In today’s lecture, I shall outline a few steps on _________(7) transform a conflict into a solution in which both parties win.
First _________(8). Explain the problem to the other party. You should _________(9) the conflict. It’s hard to fix something before _________(10) on what is broken.
Second, understand all points of view. Set aside your own opinions for a moment and _________(11) to understand the other points of view. When people feel that they have been heard, they’re often more _________(12).
Third, brainstorm solutions. Dream up as many solutions as you can and _________(13) them one by one. This step will require _________(14). Talk about which solutions will work and _________(15) they will be to implement. Your solutions need to be acceptable by both parties, so you should be prepared to _________(16). Later, you’ll need to review the _________(17) of the accepted solution. If it _________(18), be open to making changes or _________(19)to bring about a new solution.
Finally, implement. When you have both _________(20), decide who is going to do what by when. Then keep your agreements.

Part B: Listening Comprehension
1. Statements
Directions: In this part of the test there will be some short talks and conversations. After each one, you will be asked some questions. The talks, conversations and questions will be spoken ONLY ONCE. Now listen carefully and choose the right answer to each question you have heard and write the letter of the answer you have chosen in the corresponding space in your ANSWER BOOKLET.

1. (A) Mr. Baker doesn’t like to go to the meeting last night.
(B) Last night Mr. Baker decided to cancel this morning’s meeting.
(C) Mr. Baker made up his mind not to go to this morning’s meeting.
(D) Mr. Baker made a last-minute decision to hold the meeting this morning.

2. (A) Hard work often brings about discomfort in parts of the human body.
(B) If you are nervous, you may hurt yourself in performing this kind of task.